Privacy Policy

Routrek Networks Website Privacy Policy

Routrek Networks, Inc. (hereinafter “the Company”) recognizes the importance of protecting personal information, observes the Act on the Protection of Personal Information and seeks to appropriately handle and protect such information in compliance with the following Privacy Policy (hereinafter “the Privacy Policy”). Definitions of terms in the Privacy Policy shall follow the definitions in the Act on the Protection of Personal Information unless otherwise specified.

1. Definition of personal information

In the Privacy Policy, “personal information” shall mean information about a living individual and that:


  • (1) Can identify the specific individual by name, date of birth or other description contained in such information (documents, drawings or anything else that is written or recorded in electromagnetic form or represented by audio, behavioral or other means) (including such information as will allow easy reference to other information and thereby enable the identification of the specific individual); or
  • (2) Includes codes to identify an individual.

2. Purpose of use of personal information

The Company may use personal information for any of the following purposes.


  • (1) Providing information about RouteMagic, ZeRo.agri and fertilizing management using ZeRo.agri and other products and services of the Company (hereinafter “the services, etc.”);
  • (2) Providing guidance on the services, etc. and responding to inquiries;
  • (3) Reacting to a violation of the Company’s bylaws, policies and such (hereinafter “the bylaws, etc.”) relating to the services, etc.;
  • (4) Disseminating information such as a change in the bylaws, etc. relating to the services, etc.;
  • (5) Facilitating the improvement of the services, etc. or development of new services;
  • (6) Facilitating employment management and internal procedures (concerning personal information about job applicants and the Company’s executives);
  • (7) Facilitating stockholder management and handling procedures as required by the Companies Act and other laws (concerning personal information about stockholders, persons with stock acquisition rights, etc.);
  • (8) Creating statistical data relating to the services, etc. and having such data processed in a form that cannot identify a specific individual; and/or
  • (9) Other purposes relating to any of the abovementioned purposes.

3. Changing the purpose for use of personal information

The Company may change the purpose of the use of personal information to an extent that is legitimately deemed to be relevant, and, after the change is made, will notify the individual to whom the personal information belongs (hereinafter “the principal”) or publicly disclose the change.

4. Restriction on the use of personal information

The Company shall not use personal information without obtaining the principal’s consent beyond the extent that is necessary for the achievement of its purpose unless doing so may be deemed acceptable by the Act on the Protection of Personal Information or other laws. However, this does not apply if it:


  • (1) Complies with the law;
  • (2) Is necessary for the protection of a person’s life, body or property and obtaining the principal’s consent is difficult;
  • (3) Is particularly necessary for improving public hygiene or ensuring the healthy growth of a child and obtaining the principal’s consent is difficult; or
  • (4) Necessitates the cooperation of a national institution, a local public organization or anyone assigned by such an organization in fulfilling the clerical work specified in the law and obtaining the principal’s consent may hamper the fulfillment of such clerical work.

5. Appropriate obtainment of personal information

5.1  The Company shall obtain personal information in an appropriate manner, not by deception or other wrongful means.

5.2  Unless any of the following conditions applies, the Company shall not obtain special care-required personal information (defined under Paragraph 3, Article 2 of the Act on the Protection of Personal Information) without obtaining the principal’s consent in advance.


  • (1) It falls under any of the provisions of Paragraph 4.
  • (2) The special care-required personal information has been disclosed by the principal, a national institution, a local public organization or a person as set forth in any of the items of Paragraph 1, Article 76 of the Act on the Protection of Personal Information or any other person set forth in the rules of the Personal Information Protection Commission.
  • (3) Special care-required personal information that identifies a specific individual is to be obtained by seeing or taking a photograph of the principal.
  • (4) Special care-required personal information is received in a form that is not deemed a provision of information to a third party stated in the proviso of Paragraph 7.1.

6. Safety of personal information

The Company shall supervise its employees to the extent that is necessary and appropriate, so that personal information can be kept safe against the risk of its loss, destruction, falsification, leakage and such. If the handling of personal information is to be completely or partly assigned, the Company supervises the assignee to the extent that is necessary and appropriate so that the personal information can be kept safe by the assignee.

7. Provision of information to a third party

7.1   The Company shall not provide personal information to a third party without obtaining the principal’s prior consent unless doing so falls under any of the items in Paragraph 4. However, none of the following may be considered provision to a third party as mentioned above.


  • (1) The Company provides personal information when it completely or partially assigns the handling of such information within the extent necessary for achieving its purpose.
  • (2) Provision of personal information accompanying a business succession resultant from a merger or other reasons.
  • (3) The information is to be used commonly in compliance with the Act on the Protection of Personal Information.


7.2   Notwithstanding Paragraph 7.1, the Company shall obtain the principal’s prior consent to provide his/her personal information to a third party based in a foreign country if his/her personal information is to be provided to a third party (excluding those who have a system compliant with the standard set forth in the rules of the Personal Information Protection Commission, in accordance with Article 24 of the Act on the Protection of Personal Information) based in a foreign country (excluding the countries set forth in the rules of the Personal Information Protection Commission, in accordance with Article 24 of the Act on the Protection of Personal Information) unless it falls under any item of Paragraph 4.

7.3   If personal information has been provided to a third party, the Company shall create and keep a record in accordance with Article 25 of the Act on the Protection of Personal Information.

7.4   In receiving personal information from a third party, the Company shall make a confirmation as necessary and create and keep a record concerning such confirmation in accordance with Article 26 of the Act on the Protection of Personal Information.

8. Disclosure of personal information

If the principal requests the disclosure of his/her personal information in compliance with the Act on the Protection of Personal Information, the Company shall, without delay, disclose such information after confirming that the disclosure has been requested by the principal himself/herself (if such personal information does not exist, it would be notified). However, this may not apply where the Act on the Protection of Personal Information or any other law exempts the Company from the obligation to disclose such information. Please note that a disclosure of personal information requires a commission of 3,000 yen to be paid.

9. Revision, etc. of personal information

If the principal requests a revision of, addition to or deletion of his/her personal information (hereinafter “revision/revise, etc.”) in accordance with the Act on the Protection of Personal Information on the grounds that the information is not true, the Company shall confirm that the request has been made by the principal himself/herself, conduct the necessary investigations without delay to the extent that is necessary for achieving the purpose of using the information, revise the personal information accordingly and notify the principal of the revision, etc. (If a decision against revising the information has been made, the principal would be notified of the decision.) However, this may not apply where the Act on the Protection of Personal Information or any other law exempts the Company from the obligation to revise, etc. personal information.

10. Discontinuation of use, etc. of personal information

If the principal has requested a discontinuation or deletion of his/her personal information (hereinafter “discontinuation of use, etc.) in accordance with the Act on the Protection of Personal Information on the grounds that the use of the information goes beyond the purpose that has been disclosed in advance or the information has been obtained by deception or other wrongful means, or if the principal requests the discontinuation of the provision of his/her personal information (hereinafter “discontinuation of the provision, etc.”) in accordance with the Act on the Protection of Personal Information on the grounds that the information has been provided to a third party without the principal’s consent, the Company shall confirm that the request has been made by the principal himself/herself, discontinue the use, provision, etc. of the personal information without delay and notify the principal after the principal’s request is shown to be well-grounded. However, this may not apply where the Act on the Protection of Personal Information or any other law exempts the Company from the obligation to discontinue the use, provision, etc. of the information.

11. Use of cookies and other technologies

The Company’s services may involve the use of cookies or technologies relating to cookies. A cookie is a piece of information that is sent from the web server to the principal’s browser and saved in the principal’s computer for the purpose of enabling a website provider to identify the principal’s computer. These technologies are useful for the Company to stay informed about the status of use of its services and will contribute to the improvements of the services. However, the Company’s services do not gather information that might identify a specific individual from the use of a cookie. The function of a cookie can be deactivated by changing the setting of the web browser. After a cookie’s function has been deactivated, the Company’s services are still available but some of the functions may become unavailable.

12. Inquiries

Offers for disclosure, etc., opinions, complaints and inquiries about the handling of personal information should be directed to the following.

General Affairs, Routrek Networks, Inc.
2-3227 Mita, Tama-ku, Kawasaki-shi, Kanagawa 214-0034
Phone: 044-819-4711

(Inquiries accepted from 10:00 a.m. to 5:00 p.m. on weekdays)

13. Continuous improvements

The Company reviews the handling of personal information whenever necessary and seeks continuous improvements. The Privacy Policy may be changed as necessary.

[Established on April 28, 2017]